The way we work
It is usual for the adviser to meet the client on at least three separate occasions.
Prior to First Meeting - We will make sure that you indeed qualify for an equity release product. We will ascertain that you are (both) aged 55+, that you are homeowners and that the amount of money requested fits in with the lender's criteria.
First Meeting - We will issue you with written "Key Facts about our Services" document, complete a full fact find, and carry out a State Benefit Check to ensure you qualify and are claiming any state benefits that you are entitled to.
We will discuss all the alternatives available to you, if any, before we advise you to proceed to release cash from your property. In other words, "can we solve the problem without going down the equity release route"?
If equity release is the most suitable solution then, with your agreement, proceed to carry out the research and write a suitability report which will be presented at the next meeting.
Second Meeting - Present our recommendations and explain the written illustration. Explain how we have arrived at a particular solution and which product, from the many products available, is the most suitable for your particular needs. We will then ask you to go away and think about the product and seek independent legal advice.
Third Meeting - If appropriate, we will obtain your permission to proceed, complete the application form and collect from you a cheque, payable to the particular lender, to cover the valuation fee.
Keeping you informed - Update you on a regular basis to ensure everything is running to plan.
